Note that product inventory for products in store is no longer listed online

Details

Delivery_en
Delivery

Important information

A major clearance sale is underway as our Sportium stores will be closing soon. In this exceptional context, all transactions are final sales.

Final Sale:

  • No returns by mail will be accepted as of June 12, 2020.
  • No exchanges or refunds in store will be accepted as of June 12, 2020.

If, however, we ship an item that does not match the description on our website, or if the item is defective, we will assume the return fee. Should this be the case, please contact customer service at the following address: info@sportium.ca

Please note that the manufacturer’s warranty remains in effect, but must be discussed directly with the manufacturer.

We would like to thank all Sportium customers for having chosen a 100% Quebec-owned company.

Thank you for your support and don’t forget to stay active!


Important information

In the case of the COVID-19 pandemic, certain adjustments have been made to our services to ensure the safety of our customers and employees.

  • We make sure to offer you safe delivery by Canada Post services.
  • To ensure the safety of our teams, several precautions have been put in place that could cause delays in the processing of your order.
  • However, these preventive measures unfortunately create certain delays in order processing.
  • Due to a high demand and delays from certain shipping carriers, you can expect longer than normal delivery delays. See more details on the Canada Post website.
  • We are slightly behind in our deliveries and we apologize for the inconvenience caused by these delays.
  • For any questions regarding order tracking, please write to info@sportium.ca.
  • For any other questions, please refer to our FAQ page.

Thank you for your understanding.


 

We deliver all across Canada

Passion for sports travels fast. Order online and receive your purchases quickly, at home or at work.

Shipping costs

Our delivery rates are simple. They apply to every order, regardless of the number of items or your address in Canada. You can choose your preferred service when you pay for your purchases. 

Service

Cost for orders under $99

Cost for orders of $99 and over

Standard delivery

$ 10

FREE

Oversize products

$ 10 surcharge minimum

$ 10 surcharge minimum

Please note that we do not deliver to a PO box or abroad.


Free delivery

You read that right: Sportium takes care of the shipping costs for regular service on orders of $ 99 or more (except oversized items). It's worth it to group your purchases!

Please note that surcharges for purchasing oversized items are your responsibility.  

 
Delivery times

Your order will be processed within 2 to 3 business days following the transaction and delivered in 2 to 12 business days, depending on your address and chosen delivery service.

For example, here are the delivery times of our shipping partners:

  • Regular (Canada Post): 2 to 12 business days


Oversized items

Would you like to receive your new hockey stick at the office? No problem!

But, please be aware that an extra charge of minimum $10 will be added to the shipping costs for the following items:

  • Hockey sticks
  • Goalkeeper's sticks
  • Street hockey sticks
  • Ringette sticks
  • Hockey equipment bags with wheels
  • Goalkeeper leg pads
  • Hockey goals
  • Basketball hoop ($75)

*These items are clearly identified on our website and you will be informed of this extra charge BEFORE you checkout.

 

Despite all of our efforts, we cannot...

  • Deliver outside of Canada.
  • Deliver very bulky items: dumbbells, Kettlebell training weights, weight sets, weight balls, and basketball boards.   
  • Deliver to the postal codes with an Air Stage Office: See the complete list here.


Need more information?

Consult our Frequently Asked Questions,
write to us or call us at 1 888 577-6784.